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Can't sync/download maps. 'Sync error'. Can't record trail.

Original Post
M & C T · · Unknown Hometown · Joined Jun 2017 · Points: 27

I'm trying to look at trails in Utah. I've downloaded the maps last year and it worked fine. At the moment I can't see any trails in Utah. When I try to sync the Utah map it throws a 'Sync error. Please try again'. I tried other maps with the same result both via Wifi & cellular, I've deleted the Utah map and tried to load it fresh, but nothing works. I also made sure I have the latest version of Hiking Project, but no luck.

I've also tried to record a track, but about 3 minutes in it throws an unknown error.

First time in a long time to go on a hike without Hikingproject app ;-(.

Liz · · Unknown Hometown · Joined May 2017 · Points: 5,826

Hi there,

Can you try deleting and reinstalling the app? Then reinstall the area.

Let me know if that works.


M & C T · · Unknown Hometown · Joined Jun 2017 · Points: 27

That did the trick.

Thank you.

Guideline #1: Don't be a jerk.

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